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Wholesale Terms & Conditions

  • Quality guarantee: all merchandise is returnable freight prepaid within 2 weeks of receipt. Products must be in original, re-stock- able packaging without any markings, stickers, etc. Thereafter, no returns accepted.
  • Credits for any discrepancy or damage must be reported within 2 weeks of receipt.
  • Demented Penguins only accepts returns for damaged or defective merchandise. All returns must be authorized and marked with an approved return authorization number (RA#)
  • All prices are quoted EXW from our shipping facility in Woods Cross, Utah
  • Minimum first order $100
  • Terms: Credit card required for all first orders along with resale certificate & Tax ID Resale number.
  • Net 30 Days; Established credit only.
  • Minimum Advertised Price (MAP) policy is available upon request. Please email info@dementedpenguins.com
  • MAP enforced is 2x the listed wholesale price